You might find HideMy.Name positioning itself as a VPN you can trust. Initially, it offers robust privacy and security features. However, when you gauge its performance in streaming, speeds, and server network, it doesn’t quite live up to the top VPNs you’ve tried. While it excels in keeping your online activities private, it must catch up in other crucial areas.

Short on Time? Here Are My Key Findings

 

  • Couldn’t unblock most streaming sites. While attempting to access various streaming platforms, HideMy.Name VPN failed to unblock major services like Disney+, BBC iPlayer, and Hulu.
  • Slow speeds. The speed tests yielded disappointing results, showcasing sluggish performance in both nearby and distant locations.
  • Small server network. Although HideMy.Name maintains a server network in 46 countries, covering most continents; it falls on the smaller side regarding global coverage.
  • Great security features. The VPN offers robust security features, including leak protection, AES 256-bit encryption, and a range of protocols such as OpenVPN.
  • Strict no-logs policy. Emphasizing user privacy, HideMy.Name upholds a strict no-logs policy, ensuring that no user data is stored. Additionally, it implements a warrant canary for added transparency.
  • Allows torrenting. Torrenting is permitted on HideMy.Name, making it a suitable choice for users engaging in such activities.
  • Unlikely to work in China. Notably, the VPN is unlikely to work in China, as confirmed by customer support, citing challenges in bypassing the Great Firewall.
  • Easy to set up. Setting up HideMy.Name is a seamless process, thanks to its user-friendly installation and a clear, informative app interface.
  • 30-day money-back guarantee (with a catch). The VPN offers a 30-day money-back guarantee, albeit with a condition. Clients can investigate the help without risk within 30 days of buying in, given they haven’t surpassed 5GB of information and have a legitimate explanation. Furthermore, there’s a free 24-hour preliminary accessible for those hoping to test its highlights.

2023 Update Features Of HideMy.name VPN

💸 Price4 USD/month
📆 Money Back Guarantee30 Days
📝 Does VPN keep logs?No
🖥 Number of servers140+
💻 Number of devices per license5
🛡 Kill switchYes
🗺 Based in countryBelize
🛠 SupportTicketing system
📥 Supports torrentingYes

Streaming — Can’t Unblock Most Platforms

While HideMy.Name VPN granted you access to a few leading streaming platforms, it fell short when it enabled you to watch many of your preferred shows. The speeds it provided needed to be improved for a seamless streaming experience.

Unblocked: Netflix and HBO Max

You might find that HideMy.Name VPN’s servers can only unblock two platforms for you.

Moreover, your connection might be so slow that you can only stream in SD.

Its US server let me watch Netflix immediately, but streaming quality wasn’t great

Even when you connect to the US server for instant access to HBO Max, the slow speeds could impact the picture quality, leaving it less than satisfactory.

The VPN let me watch shows on HBO Max but there was some lag

Blocked by: Hulu, BBC iPlayer, Amazon Prime Video, and Disney+

You may encounter issues with other platforms. When you try to log in to Hulu, a warning message might appear, indicating that it recognizes you’re not in the US.

It wasn’t possible to gain access on any of the US servers I tested

Switching to a UK server for BBC iPlayer could present a similar challenge, with a message stating that you’re not allowed to watch due to your location.

I couldn’t get past BBC iPlayer’s geoblocks with HideMy.Name’s UK servers

Attempts on Amazon Prime Video and Disney+ might prove futile, even when testing servers in various countries. Despite successful access to Netflix and HBO Max using US servers, it recommends HideMy.Name for streaming might be challenging.

Many platforms you try could block you immediately or display an error recognizing your VPN usage. Moreover, even when you do gain access, your speeds might need to be faster for HD streaming.

Speeds — Extremely Slow on Most Servers

HideMy.Name VPN exhibits remarkably slow speeds on both local and international servers.

In speed evaluations, you will find three key aspects:

  • Download Speed: This metric gauges the rate at which data flows from the internet to your device per second. Faster download speeds translate to less buffering during streaming sessions, enhancing the overall experience.
  • Upload Speed: Reflecting how much data you can transmit through your connection at any given time, upload speed is crucial for tasks like sending files or engaging in video calls.
  • Ping: The ping measurement indicates the time your device’s data takes to travel to its destination and back. Unlike speed readings, higher ping values result in increased lag. Typically, a ping of under 150 ms is necessary for online gaming, with under 100 ms being preferable. Anything beyond this threshold can make gameplay exceedingly challenging.

Local Speeds

As you start your tests, you have a base reading of 37.04 Mbps for download speed, 9.31 Mbps for upload speed, and a ping of 19 ms. This baseline reflects the speeds on your home connection without a VPN.

On the nearest server you try, you experience a drastic 63% drop in download speed, which falls well below the typical 10-20% decline expected when connecting to a VPN. This is not an ideal start, especially considering you usually anticipate better speeds on servers close to your location.

Exploring other servers in nearby countries doesn’t yield promising results either. The Netherlands server, for instance, exhibits a staggering 93% drop in speed, a performance that can be deemed as quite dreadful.

The results of my tests on local servers showed drops of up to 93%

It’s important to note that speeds below 25 Mbps make streaming in HDR or 4K practically impossible. All the servers you try likely lead to buffering and lag if you attempt to connect to streaming platforms with them.

While ping results on these servers aren’t terrible, and higher Mbps could facilitate gaming and downloading large files, you still observe significant ping jumps, reaching up to 221% (from 19 to 61). This differs from the performance level you’d expect from servers located nearby.

Long Distance Speeds

Unsurprisingly, my speeds were also bad when I tested distant servers. The US and Canada servers performed a little better than the locations that were closest to me. This was a surprise as the US is 7500km away from my location. That said, the outcomes were still quite poor, with the best performing server (Canada) giving me over 40% speed loss.

When you venture even further by trying servers in Australia and India, your speeds plummet to the extent that streaming or downloading anything becomes virtually impossible.

The VPN’s India and Australia servers gave me dreadful speeds

Adding to the challenge, the ping rates on these farthest servers are also notably bad. None of the long-distance servers you try provide a low enough ping for a satisfactory gaming experience.

Let’s take a journey through the array of server assessments you can conduct:

CountryDownload SpeedUpload SpeedPing
My location37.04 Mbps9.31 Mbps19 ms
US13.16 Mbps (64% decrease)3.38 Mbps (63% decrease)137 ms
UK13.69 Mbps (63% decrease)8.14 Mbps (12% decrease)33 ms
Netherlands2.42 Mbps (93% decrease)5.50 Mbps (40% decrease)57 ms
France3.59 Mbps (90% decrease)6.55 Mbps (29% decrease)61 ms
Australia0.71 Mbps (98% decrease)1.93 Mbps (79% decrease)310 ms
India0.55 Mbps (98% decrease)1.38 Mbps (85% increase)555 ms
Canada20.65 Mbps (44% decrease)5.32 Mbps (42% decrease)114 ms
Egypt1.04 Mbps (97% decrease)0.83 Mbps (91% decrease)176 ms

Considering the consistently poor outcomes across all the servers you tried, recommending HideMy.Name VPN for its speeds is not feasible. While the US and Canada servers show slightly improved performance compared to local ones, 40% or more speed drops remain excessively high.

Instead, you should try one of these superfast VPNs. These services ensure reliable connections with speeds fast enough for all your online activities.

Are HideMy.Name’s Speeds Fast Enough for Gaming? No

The synergy of diminished download speed and elevated ping renders these servers impractical for gaming. In assessments, even the servers in close proximity witnessed a staggering 63% dip in Mbps and a noticeable spike in ping. When delving into servers situated far from your location, the ping escalated to such an extent that gaming would be an impossible challenge—irrespective of any potential improvements in download speeds.

This circumstance is particularly disheartening considering HideMy.Name’s promotion of server access to PSN and Xbox Live. Unfortunately, the allure of this feature is significantly diminished by the sluggish connections.

Server Network — Small, Mostly Across Europe

You’ll find that HideMy.Name VPN boasts a network of 140 servers across 46 countries. However, this is a relatively small network compared to other options I’ve tried, like ExpressVPN.

For an optimal experience, opting for a VPN with an extensive server network is advisable. This increases the likelihood of finding a fast server close to your location. A larger network also helps alleviate congestion issues caused by overcrowding.

This aspect is particularly relevant, considering the possibility that the less expansive server network of HideMy.Name may be contributing to the unfavorable speed results you might be experiencing.

Here’s the breakdown of where the servers are located:

EuropeAustria, Belgium, Bulgaria, Czech Republic, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Moldova, Netherlands, Norway, Poland, Portugal, Romania, Russia, Spain, Sweden, Switzerland, Ukraine, UK
North AmericaCanada, The US
AsiaIndia, Israel, Japan, Singapore, S. Korea
OceaniaAustralia
AfricaEgypt

HideMy.Name offers limited server options within countries, with only a handful of locations having multiple server choices. Notably, the need for specialized servers for streaming, P2P file sharing, or gaming is quite evident.

If you desire a dedicated IP address, requesting one from support upon subscription is possible. Unlike the shared servers that cater to numerous users simultaneously, a dedicated IP provides exclusive usage for enhanced privacy, security, and potentially better performance.

While acknowledging the inclusion of often overlooked locations like Israel, South Korea, and Egypt in their server list, the overall server distribution of HideMy.Name needs to be more restricted for a confident recommendation.

Security — Keeps Your Devices Safe

HideMy.Name impresses with robust security features designed to ensure the safety of your devices. Here’s a detailed overview of its security offerings:

Security — Keeps Your Devices Safe

HideMy.Name employs the AES-256-CBC cipher by default, offering you the highest encryption level currently available, nearly impervious to hacking attempts. Decrypting your traffic would require several hundred years, ensuring your online activity, location, and identity remain concealed. The keys’ extensive length also fortifies protection against brute force attacks.

You have the flexibility to adjust your encryption level. For instance, AES-128 is faster but slightly less secure than AES-256. An interesting feature is that HideMy.Name issues warnings for less secure options. If you opt for a less secure encryption like BF-CBC, the VPN alerts you about the potential risks to your online safety.

The VPN grants you the choice between security protocols like OpenVPN, L2TP/PPTP, and IKEv2. Being an industry standard, OpenVPN is both swift and secure, making it a preferred option.

I appreciated how much control you get in the settings area

Activating the Chameleon technology function might broaden your access to geo-blocked websites, especially in restricted areas. Chameleon obfuscates OpenVPN metadata, effectively concealing your VPN traffic. This proves useful in bypassing firewalls or accessing sites and services that tend to block VPNs.

IP, DNS, WebRTC, and IPv6 Leaks

When you try an online leak test tool, you’ll find that no IP, WebRTC, or DNS breaches are detected on any of the servers you use.

Understanding the implications is crucial – a DNS leak could potentially expose your internet activity to your ISP. In a cyberattack during an IP and WebRTC leak, your IP address could be revealed, putting your data and devices at risk. It’s reassuring to know that HideMy.Name safeguards against these types of leaks, providing additional protection for your online privacy and security.

My location and online activity were always kept hidden

Kill Switch

In your settings, you can enable a kill switch provided by HideMy.Name to bolster your privacy. While it’s not naturally actuated, it’s strongly suggested that you turn it on. Leaving the off button off is a choice, yet it’s not prudent all at once.

The purpose of a kill switch is to spring into action if your VPN connection fails, swiftly disconnecting you from the internet. This proactive measure effectively thwarts malware attacks, prevents IP address leaks, and safeguards your data from exposure to third parties.

Try HideMy.Name’s kill switch by deliberately disconnecting the VPN while a web page is loading. As you do so, you’ll notice that your internet connection immediately shuts down, only resuming once you reconnect the VPN. This practical test underscores the security it provides, assuring you that your data and devices remain protected.

Auto Connect

You can activate the auto-connect feature, initiating the VPN each time you go online. This feature offers instant protection, particularly useful for frequent use of public WiFi. However, if you prefer to have control over when the VPN activates, you can easily turn off this setting.

Due to the inclusive features in all subscriptions, HideMy.Name earns a recommendation for its security measures. Using secure protocols and settings is specifically crafted to ensure your online protection.

Privacy — Doesn’t Keep Connection Logs

HideMy.Name VPN presents a robust no-logs policy, and its website is a treasure trove of comprehensive information, instilling a sense of transparency crucial for a VPN service.

The policy has a lot of information about user data

The only piece of information retained is your email address, primarily for sending promotional emails unless you opt to unsubscribe. This aligns with the standard practice among most VPN subscriptions, requiring a valid email for the sign-up process.

Importantly, your browsing activity remains untouched, with no monitoring or logging. There’s a clear assurance that there’s no conceivable way to trace any data back to your personal IP address, ensuring heightened privacy.

Location

HideMy.Name operates from Belize, positioned beyond the jurisdiction of the 5/9/14 Eyes Alliance. Interestingly, the website notes that it “operates under British Law,” potentially raising concerns since the UK falls within the 5 Eyes Alliance. This implies that legal obligations might exist for HideMy.Name to surrender data to the government upon request.

Nevertheless, the VPN’s stringent no-logs policy offers a layer of reassurance. Even if legal requests were made, the likelihood of HideMy.Name having any information to provide is slim, given their commitment to not storing user data.

Warrant Canary

It is adding an extra layer of assurance, HideMy.Name implements a warrant canary, an uncommon but significant measure. This canary serves as a solemn promise that the company has never disclosed user information to any governmental entity. It’s an unusual step in the VPN industry, highlighting a distinct commitment to earning and maintaining user trust.

When combined with their stringent no-logs policy, it solidifies HideMy.Name’s image as a company genuinely dedicated to the utmost security and confidentiality of your data.

Torrenting — Allowed on All Servers

You are permitted to torrent using HideMy.Name VPN’s servers.

You can use HideMy.Name to torrent, but the VPN suggests you respect your country’s laws

Similar to yourself, HideMy.Name does not endorse torrenting copyrighted files. Always ensure to double-check the files you download and comply with your country’s laws. The VPN’s torrenting policy also advises users to avoid leaving files open post-download to prevent server congestion.

The VPN’s no-log policy and robust security protocols make torrenting a secure activity. However, it’s essential to exercise caution as the VPN operates under UK law.

A notable concern when torrenting with HideMy.Name is the potential impact on server speed. While torrenting may be safe, the observed drops in speed during usage could make file sharing practically unfeasible.

Does HideMy.Name VPN Work in China? Unlikely

It’s highly improbable that HideMy.Name VPN functions in China, given the country’s stringent firewall and continuous efforts to monitor and block VPN IP addresses.

To verify this, you should double-check, as certain VPN providers have demonstrated success in operating within China. However, upon confirming with customer support, it aligns with your suspicions:

Getting a VPN to work in China is extremely difficult

Due to these limitations, using this VPN in China is not advisable. Instead, you can explore other VPN options that have been proven to bypass China’s blocks effectively.

Simultaneous Device Connections — Only 5

With all its subscriptions, you benefit from 5 simultaneous device connections. While this might seem like a small number, it offers flexibility, especially since you can install it on routers, enabling you to have unlimited connections. As you try it on your Windows laptop, iPhone, and MacBook, the 5 connections are quite useful. There shouldn’t be any noticeable slowdowns during your use.

Installation & Apps

Device Compatibility — Available on Most Devices

HideMy.Name boasts an impressive range of compatibility across iOS, Windows, macOS, Android, Linux, and supported routers. Its versatility extends further, allowing you to seamlessly integrate it with devices like PlayStation, Xbox, smart TVs, Amazon Firestick, Fire TV, and more, thanks to its router compatibility.

You can find helpful guides regarding router compatibility on the website

Set-Up & Installation — Quick and Easy

Setting up HideMy.Name on your PC and other devices is a breeze. Just select the OS you prefer and hit the subscribe button. Shortly after, you’ll receive a private code in your email.

The app installation takes a few moments. Once installed, enter your code into the VPN window to unlock the interface. No matter your VPN experience, the application is strikingly easy to understand and explore.

Pick your server area from the dropdown rundown and snap the noticeable green “interface” button to lay out an association. Switching servers is seamless—hit “disconnect” and select a new country.

Choosing server location and additional options is easy

At the bottom of the app, you’ll find three icons—a paper bag for additional purchases, a help icon leading to support options and troubleshooting, and the settings button. Accessing settings lets you adjust protocol encryption, activate the kill switch, and set your favorite servers for quick access.

Downloading HideMy.Name on mobile devices from the App Store or Play Store is a quick and straightforward process. Across all platforms, this VPN is incredibly easy to install and use without encountering any issues.

Pricing

HideMy.Name VPN offers several payment methods, including credit cards, cryptocurrencies, and SMS. They accommodate Skrill upon request, yet the absence of PayPal might disappoint users who prefer this option.

Select from six plan choices, with the 5-year option being the most economical at $4 monthly. Before committing to a plan, a free 24-hour trial period adds a thoughtful touch.

The 30-day money-back guarantee has specific conditions. To qualify for a refund, you must have used less than 5GB of data and encountered technical issues, seeking resolution through customer support. Notably, the refund doesn’t cover the dedicated IP.

Complex refund policies and the need to prove issues might deter some users. In contrast, VPNs like IPVanish offer a simpler cancellation and refund process via the dashboard, omitting the need for communication.

Longer-term plans offer reasonable monthly costs but require upfront payment in full. This, coupled with stringent refund rules, might discourage potential users.

It’s prudent to initially explore the free 24-hour trial to assess the service’s suitability. While the monthly cost of longer-term plans appears reasonable, be mindful of the upfront lump sum payment and the stringent refund criteria. You may find better options among similarly priced VPNs, especially those with more straightforward refund policies.

Reliability & Support

HideMy.Name’s customer support is efficient. When you submit a query using the ticket form available through the help icon in the VPN app, you’ll receive a response within 15 minutes.

Inquiring about using the VPN in China elicited an informed and transparent response. This stands out as VPN providers often offer vague replies regarding China. The representative’s clarity and the promptness of the response are reassuring. Plus, you can continue the conversation by replying to the same ticket.

Including the help icon within the app interface is a notable feature, providing direct access to the VPN’s support pages. You can submit a ticket or search for troubleshooting articles that address your concerns through this icon.

Although there isn’t a 24/7 chat line, live chat is preferable for instant interaction with support. However, the contact form and help pages are effective, making HideMy.Name VPN’s customer support is commendable and reliable.

The Bottom Line

Final Verdict

HideMyName VPN offers robust security and privacy features, but it needs to improve in other areas. Despite the user-friendly apps and excellent customer support, you may experience drawbacks such as slow speeds and limited unblocking capabilities. The relatively small network size could contribute to these issues during your use.

When it comes to the money-back guarantee, it comes with certain conditions, making the overall VPN not entirely justified for its price. If you’re seeking a fast service with exceptional streaming capabilities, an extensive server network, and a straightforward money-back guarantee, consider exploring top recommended VPNs. It’s worth trying these alternatives to find a VPN that better suits your needs.

FAQs on HideMy.Name VPN

Can HideMy.Name VPN unblock Netflix?

Indeed, HideMy.Name VPN is capable of unblocking Netflix. I successfully accessed Netflix using its US, Australian, and European servers in various tests. However, it should be noted that it struggled to unblock many other streaming platforms.

Will HideMy.Name VPN slow down my speed?

Yes, using HideMy.Name VPN can lead to a decrease in your internet speeds. In performance tests, I observed some of the lowest speeds on local and distant servers. Notably, there was a significant 63% decrease in Mbps on a server location just 73 km away.

Is HideMy.Name VPN safe?

Absolutely, HideMy.Name VPN prioritizes safety with its robust features. It employs 256-bit encryption to secure your data from potential hackers, and all servers passed IP and DNS leak tests during my evaluations. The comprehensive no-log policy adds an extra layer of security, and the inclusion of a warrant canary offers additional reassurance that user data has never been shared.

Does HideMy.Name VPN offer dedicated IP addresses?

Yes, HideMy.Name VPN allows purchasing a dedicated IP address at an additional cost. Notwithstanding, it’s vital to note that this additional installment is absolved from the 30-day unconditional promise. Suppose you choose to purchase a devoted IP address and later pick to suspend the VPN administration. In that case, discounts for the extra are not accessible.

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