Although widely known as a popular free VPN, Turbo VPN has been entangled in various controversies. Despite its attempts to enhance its reputation over time and rigorous testing of all its features to ensure online safety, it falls short of being a recommended choice.

The free and paid versions pose risks, notably in leaking real IP addresses across several servers. The free Chrome extension is not exempt, as it tends to disconnect abruptly. Notably, Turbo VPN’s functionality could be more reliable in China. Instead, consider opting for a reliable VPN from a curated list of today’s best options. These VPNs guarantee secure hiding of your real location and often come with money-back guarantees, ensuring an easy refund if they don’t align with your preferences.

Short on Time? Here Are My Key Findings

Pros

  • User-friendly Applications: Turbo VPN boasts intuitive apps, ensuring a straightforward installation process and easy usage across all versions.

Cons

  • IP Address Leakage: Unfortunately, Turbo VPN exhibits a vulnerability regarding IP address protection, with instances where several servers failed to conceal real locations effectively.
  • Unverified Privacy Policy: Turbo VPN’s privacy policy needs more independent validation through an audit, leaving uncertainties about its actual commitment to user privacy.
  • Limited Streaming Support: When it comes to streaming, Turbo VPN needs to catch up as it can only successfully unblock a single major platform, limiting its effectiveness for diverse streaming needs.
  • Sluggish Speeds: Users may experience a noticeable drop in connection speeds across all servers, posing a potential drawback for those seeking efficient and fast VPN services.
  • Unstable Connections: The reliability of Turbo VPN connections could be better, with instances reported where several servers failed to establish a consistent and stable connection.
  • Ineffectiveness in China: Unfortunately, Turbo VPN is not a viable option for users in China, as it is banned in the country, limiting accessibility for individuals in that region.

2023 Update Features Of Turbo VPN

💸 Price4.17 USD/month
📆 Money Back Guarantee30 Days
📝 Does VPN keep logs?No
🖥 Number of servers21000+
💻 Number of devices per license5
🛡 Kill switchYes
🗺 Based in countrySingapore
🛠 Support24/7 live chat
📥 Supports torrentingYes

Streaming — Blocked by Most Platforms

If you try Turbo VPN, you’ll notice it can only access one major streaming service. With that platform, you’ll likely experience excellent picture quality, and buffering won’t be an issue. However, as you perform a leak try, you may discover several Turbo VPN servers aren’t effectively concealing your real IP address — a significant red flag to consider.

Unblocked: Netflix

If you try Turbo VPN, you can access Netflix with several servers, but it only unblocks Originals. Netflix Originals is a version of the platform that only lets you watch the content that’s available everywhere. So, you’ll miss out on all the region-specific movies and shows.

I could load videos instantly and stream in HD without buffering

If you try Turbo VPN, you can unblock Netflix Originals and stream just as well with the free Chrome extension. Since there’s no data limit, you may initially think it’s a decent free option for streaming Netflix. However, its security issues make it a bad choice (more on later).

Unfortunately, the other optimized Netflix servers might not work for you. Attempts with the Netflix Korea, Netflix Russia, and Netflix France servers could all be blocked.

Blocked By: Disney+, HBO Max, Hulu, Amazon Prime Video, and BBC iPlayer

If you try Turbo VPN, you might encounter a significant issue – connecting to many of the streaming-optimized servers. For instance, you may find that the VPN fails to connect to the special Hulu server, prompting you to resort to US servers since it’s unavailable elsewhere. Similar problems may arise with HBO Max, as the optimized server fails to connect, and every server you try with HBO Max may block you.

I couldn’t find any US servers that let me sign in and watch Hulu

Additionally, there won’t be any optimized servers for Amazon Prime Video, and you may discover that Turbo VPN’s regular servers need help to bypass its geo-blocks. The situation won’t be any better with Disney+ since there are no special servers, and the US and Italy servers you try might load indefinitely.

BBC iPlayer poses a unique challenge as there are no optimized servers, and even the normal UK London server may refuse to connect. You might find it blocked even when attempting to use the free UK server on the Chrome extension for BBC iPlayer.

Comparatively, this issue is twice as problematic with BBC iPlayer than with other platforms. Notably, other premium VPNs often need help unblocking all the top platforms effortlessly, making Turbo VPN’s struggles stand out.

Speed — Big Speed Reductions on All Servers

If you try Turbo VPN, you might experience a significant decrease in your speeds, even on nearby servers. Typically, closer locations offer faster speeds, considering the reduced distance your data has to travel. On a positive note, the free Chrome servers are about as fast as the full VPN app.

Before diving into findings, let you clarify how we achieve accurate results. We try every server at least 10 times and create averages for our chart. These tests are all conducted using the V2ray protocol, as it’s the only option that works with every server.

I lost 52% of my download speed on nearby servers and 61% on distant ones

As you explore, you may notice that the free desktop servers could drop your speeds about 5 times more than the premium locations. Interestingly, this discrepancy doesn’t apply to the free servers on the Chrome extension. However, it comes with its own serious problems.

Surprisingly, the fastest server available is in Japan, situated 10,537 km away from you. This could be attributed to Turbo VPN’s use of virtual servers. Unfortunately, Turbo VPN doesn’t disclose their actual locations, leaving you unaware of where these servers are situated.

Normally, a VPN will only drop my speeds by 10-25% at such a close distance

While these results may not appear significant, you have a very fast base speed. If your download rate hovers around 50 Mbps, drops like these could disrupt your streaming experience. Additionally, it can be frustrating that you can’t view the load percentage until the VPN is connected, which indicates how crowded the servers are. Many VPNs display this information next to the servers before you connect.

Considering your options, several VPNs offer much faster speeds at a similar price point. The top picks typically lower your speeds so minimally that you’ll hardly notice any impact on your experience.

Gaming — Serious Lag During Online Play

If you try playing games with Turbo VPN, you’ll likely find it impossible. The most crucial speed metric in gaming is your ping, which indicates how fast your data can travel. For fast-paced gaming, you’d want a ping below 85 ms. When it increases, your network takes too long to register your inputs, making competitive gaming challenging due to delayed responses.

Even the Steam menu was super laggy while connected to Turbo VPN

You might be surprised to find that despite having a ping rate of 48 ms, the gaming experience with Turbo VPN could be a nightmare. Even with a seemingly great ping, you might encounter significant lag. For instance, there could be a delay of at least a second from clicking the mouse to your gun firing, and it might take ages for your character to respond to your commands, making it challenging to play efficiently.

While this lag could be due to a distant server, Turbo VPN’s lack of disclosure regarding server locations leaves you guessing. Fortunately, numerous VPNs that excel in gaming experiences offer smoother gameplay without such debilitating lags.

Server Network — Connection Issues and Limited Choice of Countries

If you try Turbo VPN, you’ll encounter a network with a limited number of servers and various connection issues. Despite its website claiming 21,000 servers in 50 countries, you might only find 32. For instance, locations like Venezuela, mentioned on the website, may need to be added to the app.

The connection problems pose a significant safety concern for the VPN. Beyond the issues with leaking, you may experience consistent failures to connect with many of the optimized servers. With the free Chrome extension, servers could disconnect abruptly without warning.

Despite these drawbacks, Turbo VPN does offer several security features. It owns all of its infrastructure, eliminating the middleman associated with rented servers. The VPN also operates its Private DNS network, theoretically enhancing your safety. However, the persisting connection issues could render these security features irrelevant.

A live support agent confirmed that every Turbo VPN server is virtual. While not necessarily bad, this approach, as described earlier, can lead to issues in speeds, streaming, and gaming.

Your options for server locations are limited, with choices restricted to different cities in the US, Singapore, Germany, and India. Additionally, some protocols only work with a limited number of servers, such as eight with OpenVPN.

In conclusion, Turbo VPN may not meet your expectations if you’re looking for a VPN that reliably connects you to its servers.

Security — Unsafe Apps That Might Be Dangerous to Use

If you try Turbo VPN, it ranks among the worst VPNs in terms of security. Initially, it appears to offer basic security features, yet it consistently exposes your real IP address. Despite claiming to use the industry-standard AES-256-bit encryption, this encryption level becomes irrelevant when the servers are unreliable and fail to establish connections securely.

Even though I was “connected” to the London server, every website could see my US IP

There are additional concerns regarding the safety of installing the app. Tests conducted on VirusTotal revealed that 20 different security vendors flagged it as dangerous. These include reputable cybersecurity companies like AVG, Avast, Avira, and Malwarebytes.

While this doesn’t necessarily mean the apps contain malware or viruses, a live support agent claimed these are false positives. Some high-quality VPNs may indeed get flagged by one or two antivirus programs. However, the sheer number of flags, reaching up to 20, raises significant concerns that are hard to overlook.

Kill Switch

If you try Turbo VPN, you’ll need to enable the kill switch manually, and it’s not included with the free Chrome extension. The kill switch is meant to block your internet connection if the VPN ever disconnects. However, in your experience, Turbo VPN’s kill switch may not function as expected.

Even with the kill switch activated, you may find that you can still access websites while the VPN is in the process of “connecting.” Similarly, you can still use websites during server switches. Given these observations, relying on Turbo VPN’s kill switch may not be the most dependable choice.

Split Tunneling

If you try Turbo VPN, you might encounter similar issues with the split tunneling feature. This feature is intended to allow you to exempt certain websites from the VPN tunnel. It can be useful if you want to access local sites, like your bank while encrypting everything else on your device. However, there could be instances when you attempt to add websites to the exemption list, and they will only partially bypass the VPN’s server.

Protocols

If you try Turbo VPN, you’ll have the choice of three protocols. However, you may wish that OpenVPN worked with more servers. As mentioned earlier, it only operates with less than a third of Turbo VPN’s network. OpenVPN is widely regarded as the safest protocol because it’s open-source, subject to constant scrutiny for vulnerabilities, and improved by a global community.

On the other hand, V2Ray is the protocol that works seamlessly with every server. It’s specifically designed to circumvent internet restrictions and is generally considered safe. The SSR protocol is also available, but it functions with fewer servers than OpenVPN.

Privacy — Solid Policy but There Are Other Privacy Concerns

Despite Turbo VPN’s privacy policy stating all the right things, it faces its fair share of privacy concerns. Notably, some users reported receiving unusual notifications in 2022 written in Chinese after having Turbo VPN installed on their phones. This raised suspicions, with some speculating a potential hack or even suggesting that a Chinese entity might secretly own the company. Unfortunately, the logging policy remains unverified and needs more evidence to support its claims.

Does Turbo VPN Keep Logs? No

If you try Turbo VPN, you’ll find claims that it keeps only the essential logs necessary for the VPN’s proper functioning. They explicitly state they won’t retain your IP address or any browsing activities.

Many VPNs store timestamps and session duration, so I’m glad Turbo VPN does not

Instead, what Turbo VPN does store includes the information provided during sign-up (like your email address), the version of Turbo VPN used, your data usage, and a few other minor anonymized details.

At first glance, this might seem reassuring. However, considering several red flags I’ve mentioned, placing trust in Turbo VPN might be challenging.

Was Turbo VPN Audited? No

The lack of independent audits for Turbo VPN and its controversial reputation remains a significant drawback. Independent audits, especially when carried out by reputable organizations, play a crucial role in verifying adherence to privacy policies. Presently, we find ourselves relying solely on Turbo VPN’s self-assurance, a reliance that proves challenging given the uncertainties surrounding its reputation.

Based in Singapore

Even though Singapore falls outside the 5/9/14 Eyes Alliance, suspicions linger about its potential cooperation in sharing information with these alliances. The 5/9/14 Eyes Alliances represent an agreement among several governments to exchange information on their citizens, raising privacy concerns.

Adding to the unease, reports suggest that a Chinese company owns Turbo VPN. Officially operated by a Singaporean entity named Innovative Connecting, numerous reputable sources assert that this is, in fact, a Chinese company with ownership ties to multiple free VPNs. Considering the stringent VPN bans in China, the prospect of a VPN connected to the Chinese government raises apprehensions about the potential implications.

While it remains unconfirmed, this report adds to the sense that Turbo VPN may not be the ideal choice for safeguarding your privacy. In fairness, the support staff vehemently denies any links to China, but uncertainties persist.

Does Turbo VPN Work in China? No

By contacting TurboVPN’s 24/7 live chat support, you can confirm that Turbo VPN is not operational in China.

Some VPNs offer obfuscation technology that can get around restrictive networks; Turbo VPN does not

While the Chinese government has banned various VPNs, individual users are seldom targeted. However, it’s crucial to emphasize that we do not endorse any participation in illegal activities.

Torrenting — Too Unsafe for P2P

If you try torrenting with Turbo VPN, you might find it possible, but you wouldn’t recommend it for security reasons. When downloading P2P files, you need clarification about who you connect to, posing potential risks. To feel more secure, consider using a VPN that you’re confident can truly keep you safe.

Additionally, using Turbo VPN for torrenting could significantly reduce your download speeds. For example, while you usually download a 1.62 GB file in under 10 minutes without a VPN, using Turbo VPN could extend that download time to over 2 hours for the same file.

While torrenting itself is legal in most regions, accessing copyrighted material through torrents is not. It’s advisable only to access copyright-free torrents to ensure you comply with legal regulations.

Installation & Apps

If you try Turbo VPN, it’s straightforward to install and use, although the user interface might not be very appealing. While it does provide most of the essential features a modern VPN should have, you might wish it included the fastest server or optimal location feature.

All of its safety features are here along with the “Feedback” section and “About Us”

The user interface explains everything clearly, but it needs to have the sleek designs many competitors offer. For instance, NordVPN boasts a big interactive map on its main menu, providing an easy way to see its servers’ global distribution. However, Turbo VPN compensates with a cute little rabbit animation that runs while attempting to connect, adding a unique touch to the experience.

Setup & Installation

If you decide to try Turbo VPN, installing it on any compatible device is a breeze. For desktop apps, a quick visit to the website allows you to download the appropriate installation file. Following that, follow the instructions for a seamless setup. On mobile devices, the installation process involves downloading the app from the respective store.

Rest assured, you can have Turbo VPN up and running in four minutes or less, ensuring a swift and hassle-free setup experience.

Device Compatibility

While Turbo VPN is compatible with the four major operating systems, its connectivity options are limited beyond that. Notably, there needs to be a dedicated app for Linux devices, which may be a drawback for users on that platform. Despite supporting Huawei, the usefulness is diminished since Turbo VPN doesn’t work in China.

Comparatively, some VPNs provide additional features, such as Smart DNS, making switching locations on devices with proxy settings exceptionally easy. Take ExpressVPN, for instance, which offers comprehensive support for various routers. This enables you to connect unlimited devices and effortlessly encrypt everything using your network, providing a more versatile and inclusive solution.

Desktop — Apps for Windows and Mac

In the realm of Turbo VPN, the Windows and Mac applications mirror each other closely. The two platforms share a striking resemblance from interface design to security features. However, the key divergence lies in your protocol options. For Mac users, the selection includes OpenVPN UDP and TCP, IKEv2, and L2TP-IPsec. On the Windows front, you can choose OpenVPN, V2Ray, and SSR.

An interesting nuance worth highlighting is that only some protocols are compatible with every server. Support staff clarified that this compatibility also varies based on your geographical location. This element struck you as peculiar, given you extensive experience reviewing VPNs over the years. It’s uncommon to encounter such server protocol restrictions, especially considering that OpenVPN, a widely considered secure protocol, significantly reduces the available server options on every device.

This limitation is particularly frustrating for users like me, who prioritize safety and prefer using OpenVPN. It contrasts with many of the top VPN providers that typically allow users to access their entire server list with any protocol they offer.

Android and iPhone (iOS)

The mobile apps for Turbo VPN maintain a consistent parity, offering identical features on both iOS and Android platforms. Users can freely download these apps, though it’s essential to note that the free services come with interruptions from ads and a restricted number of available servers.

On the protocol front, there are nuanced differences between iOS and Android. iOS users benefit from access to the IKEv2 and ISSR protocols. In contrast, Android users enjoy a broader selection that includes IPSec, ISSR, SSR, and OpenVPN. Despite the shared features, the platform-specific protocols add a layer of diversity to cater to the preferences and needs of users on each operating system.

Browser Extensions for Chrome

The free Chrome browser extension is an option, though it might come with a weak recommendation. It provides access to servers in Germany, Singapore, the UK, and the US, along with no data limitations. However, the experience might need to be improved by frequent disconnections.

Additionally, obtaining clarification from support regarding whether it offers complete encryption or merely operates as a proxy could be challenging. Considering these aspects, evaluating other VPN alternatives for a more reliable and secure browsing experience might be wise.

Simultaneous Device Connections — 5

If you try Turbo VPN, you can use it simultaneously on up to 5 devices, which is the standard number most VPNs allow. However, it’s worth noting that some VPNs offer more connections, and a few even provide an unlimited number. To test its multi-device capability, you might connect Turbo VPN to your Android phone, two Windows laptops, and your roommate’s iPhone. While streaming Netflix on all devices, its performance shows no discernible differences.

Pricing

If you try Turbo VPN, you’ll find three different pricing tiers available, with the 2-year option being the cheapest at $4.17 per month. While this rate is alright, there are notably better alternatives in a similar price range, such as CyberGhost. Each paid plan includes a 30-day money-back guarantee.

However, attempting to secure a refund can be quite frustrating. You might find yourself repeatedly asking for it. For instance, when explaining that the VPN was leaking your IP, they might request images of your leak tests and multiple payment receipts. They may also try troubleshooting the issue before finally offering you a free month. It could take several persistent requests—up to five times—before your refund is approved.

The best VPNs approve your cancelation immediately and refund you in less than a week

Turbo VPN doesn’t support PayPal but accepts various cryptocurrencies, including Bitcoin, Aave, Coronado, Binance Coin BSC, Dogecoin, and Polkadot. Additionally, it caters to users with Discover, Amex, Mastercard, Union Pay, and Visa credit cards for payment.

Reliability & Support

If you try Turbo VPN, you’ll appreciate 24/7 live chat support availability. However, you might encounter instances where the support staff doesn’t seem well-informed. Sometimes, they may not fully read or comprehend the questions you send.

When I asked why the VPN was leaking, they told me how to access Hotstar

Support staff may need help to provide clear explanations when dealing with connection issues. Even when seeking help with leaking problems, the suggested solutions might prove ineffective, such as refreshing or switching protocols. Subsequently, you might find that the support team informs you of their intent to relay your situation to the technical department.

Encountering difficulties like these can erode your sense of security. When a VPN fails to conceal your IP address effectively, it’s a significant concern, and you’d reasonably expect support to offer more comprehensive explanations for such issues. Despite offering email support, responses through this channel are yet to materialize.

The Bottom Line

Final Verdict — Too Unreliable to Recommend

Turbo VPN presents numerous significant concerns, making it challenging to know where to begin. Chief among these issues is a critical safety flaw, as it consistently failed multiple leak tests during an evaluation. The lack of substantiated proof for its logging policy further adds to the difficulty in placing trust in the service, raising additional privacy red flags.

The free apps offered by Turbo VPN prove to be more of a hassle than they’re worth. Mobile users contend with intrusive ads, while the browser extension exhibits a frustrating tendency to disconnect regularly. The remarkable disparity becomes evident when comparing Turbo VPN to top-tier VPNs that guarantee your safety and earn trust with stringent data policies, faster speeds, superior streaming capabilities, and a host of additional features.

Frequently Asked Questions (Turbo VPN)-

Is Turbo VPN a reliable service?

No, Turbo VPN is not a reliable service. Multiple instances of IP leaks from its servers raise concerns about its ability to ensure online safety. Additionally, the unverified privacy policy adds to the uncertainty of its trustworthiness. Slow speeds, poor streaming performance, and several other significant issues characterize the service.

Is Turbo VPN available for free?

Yes, Turbo VPN offers a free version, but you may not recommend it. You can download and install the Chrome browser extension and mobile apps without a subscription. However, using Turbo VPN for free poses risks to your data. The extension tends to disconnect without warning, and the mobile apps failed to conceal my real location on various servers.

Is Turbo VPN considered a safe option?

No, Turbo VPN cannot be considered a safe option. Instances where my real IP address was visible during online activities, even when connected, raise serious doubts about its safety. For example, despite the VPN indicating a connection, leak tests still detected my actual IP address in the US during a test with its UK London server.

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